The Policy on the Protection of Personal Information

The Policy on the Protection of Personal Information

Smart Box INC. obtains and utilizes customer’s information such as name, address, telephone number and email address in order to smoothly conduct our business. We recognize the importance of the protection of these customers’ personal information and observe the compliance program on the protection of personal information as a company which offers a total information service. We also treat the information correctly and properly and accomplish highly transparent corporate activities.

1.
The board members and all employees recognize the importance of the protection of personal information and observe the laws and other ordinances and norms concerning personal information. We also comply with the general and fair practice to treat personal information and properly conduct the acquisition, utilization and offer of personal information clearly setting the purpose within the necessity of our business.
2.
We take reasonable safety measures and precautions in a technical and organized way against illegal accesses to personal information or the risks for loss, destruction, manipulation or leakage of it.
3.
We clearly set the compliance program on the protection of personal information and let the board members and employees know and observe it well. We also ask our partners to properly treat personal information in order to protect it.
4.
4. We consistently review and improve the compliance program on the protection of personal information in order to utilize personal information properly and protect it thoroughly.
5.
5. We set up a desk which sincerely deals with complaints and inquiries from the person in question on our owning of personal information.

Yoichi Miura
Representative Director
Smart Box INC.

Set on August 1st, 2011
The last revision on January 11th, 2018


■Announcement of Purpose of Use on Personal Information

The purposes of use which Smart Box Co. INC. (henceforth “we”) treats personal information are as follows. Regarding the personal information with *, you may request us to notify and release the purpose, to correct, add or delete contents, to stop use and to stop providing third parties.

Kinds of Information Purpose of Use
Customer information* Customer management
Different inquiries information* Dealing with different inquiries
Information on our job applicants* Decision of our necessary human resources
Information on our employees* Personnel management and business communications
Personal information for fiduciary business Operation for fiduciary business

■Announcement concerning the Personal Information of Disclosure Targets

We announce the following matters to treat the personal information on disclosure targets.

1.Name of our company
Smart Box INC. (Minato-ku Tokyo)
2.Administrator of personal information
Yuji Nakano (03-5413-5861)
3.Purposes for use of the whole personal information on disclosure targets
See “Announcement of Purpose of use on Personal Information”
4.The desk for inquiries or complaints of personal information on release targets
The name of the desk: Administrator of the protection of personal information
Address: Kita Aoyama 3-7 Daiichi Aoyama Building 3F Minato-ku, Tokyo
TEL: 03-5413-5861 FAX: 03-3475-2055
5.An association for the protection of personal information which we belong to or which you contact for complaints
*We do not belong to an association for the protection of personal information.
6.Measures to request disclosure etc.
See “Procedures to answer the request for release of personal information etc.”

■Procedures to answer the request for release of personal information etc.

The administrator of personal information (TEL:03-5413-5861) deals with the request to notify and release the purpose, to correct, add or delete contents, to stop use, and to stop providing third parties. The administrator of personal information also answers complaints and inquiries on personal information. However, in the event that we are not able to disclose personal information due to stipulations of laws and ordinances or the expiration of our storage, we are not able to deal with the request to notify and release the purpose, to correct, add or delete contents, to stop use, and to stop providing third parties. If you would like disclosure etc. of personal information, please contact the administrator of personal information (TEL:03-5413-5861). We will send you the application form.

The materials you need to send us include:

1.The application form to inquire about personal information
Please enter the following ① to ③ on the application form.
①The address, name, telephone number and the seal of the person in question
②he date of request
③Information to identify the request to disclose personal information
2.The certificate of the person in question or the representative
In case of the person in question:
・ Driver’s license, passport, health insurance card, or a copy of resident card
In case of the representative:
・ The proxy to identify the representative (necessary)
・ The certificate of seal impression of the person in question whose seal puts on the proxy or the document to identify the representative
The address to send the materials:
Address: Kitaaoyama 3-3-7 Daiichi Aoyama Building 3F Minato-ku, Tokyo 107-0061
Smart Box INC. Administrator of personal information
*Please ask the administrator of personal information in case the representative requests it. People who may request through the representative are limited as follows;
・ A legal representative of a minor or a guardian for an adult
・ A representative who is delegated by the person in question to request the disclosure etc.
When we receive the request above, we will answer the request by written notice within two weeks following necessary examination. In answering, we use secure mail, in which only the person in question may receive in order to prevent the leak of personal information by identify fraud.