The Terms of Service for “Dokodemo Tsuyaku” for Corporates and Individuals (Prepaid Plan)

Smart Box INC.
Stipulated on February 1st, 2014
Revised on April 1st, 2015
Revised on January 1st, 2018

(Application of the Terms of Service)

Article 1.
The terms of service for “Dokodemo Tsuyaku” (henceforth “this individual rule”) stipulate the use and the providing conditions of “Dokodemo Tsuyaku”which is an original service provided by Smart Box INC. (henceforth “we).
2.
This individual rule is based on “The Terms of Service for Smart Box Original Contents” (henceforth “the terms of service”) which we separately stipulate. Upon using “Dokodemo Tsuyaku”, both the terms of service and this individual rule are applied. In the event that the terms of service contradict this individual rule without any regulation, this individual rule is priority.
3.
The definitions of terms used in this individual rule are in accordance with the terms of service if there is no regulation.
4.
Contractors shall agree to and comply with this individual rule and the terms of service to use “Dokodemo Tsuyaku”.

(Definitions)

Article 2.
The following terms respectively mean as the following in this individual rule;
(1)
“This individual service” is the interpretation service “Dokodemo Tsuyaku”, which we offer to contractors through this site based on this individual rule, for multi functions information terminals.
(2)
(2) “This site” is the website which we provide with the information about this individual service which we manage. (URL: https://ne.doko-t.com)
(3)
“Information terminals” are necessary multi functions information terminals to use this individual service, which are defined in the terms of service. The information terminals which can be used for this individual service are limited to the ones in article 4, paragraph 1, No. 10 or designated by our giving notice at any time.
(4)
“Price list” is the rule that we stipulate the matters on the charge of use of this individual service or other charges. Price list is applied with the terms of service and this individual rule in using this service and consists of a part of the utilization contract. Price list may be revised by our giving notice due to economic conditions or our business reasons. Contractors shall agree to it in advance.

(Utilization Qualification and the Terms of Use of this Individual Service)

Article 3.
Utilization of this service is for people who are granted as contractors despite the stipulation in article 2, paragraph 2 in the terms of service.
2.
Contractors shall comply with the terms of service and this individual rule by themselves and have employees comply with their stipulations. Contractors shall be responsible for any acts of the employees concerned as the acts of themselves.

(Utilization of this Individual Service etc.)

Article 4.
The details of the contents of this individual service which contractors are able to receive are defined as the following numbers;
(1)
The available time to use this individual service is specifically stipulated on this site.
(2)
The content of the interpretation service provided as this individual service is the interpretation of user’s words. The method is that contractors access to an interpretation operator (henceforth “operator”) by our designated operation of an information terminal, and the operator concerned interprets Japanese into English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Filipino, French, Nepali, Hindi, or Russian and interprets English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Filipino, French, Nepali, Hindi, or Russian into Japanese for users.
(3)
The level of the content of translation is mainly a degree of everyday conversations among tourists. This individual service does not deal with interpreting contents containing technical terms or contents which are not easy to understand without special or prior knowledge.
(4)
This individual service does not deal with requests of interpretation and translation etc. which are beyond the coverage of the stipulations in this article, such as requests whose purpose is only to translate by utilizing functions of cameras.
(5)
The limit of talk time is roughly 15 minutes. Contractors need to purchase the rights of utilization in advance and are not able to use this individual service over utilization time of purchase in advance.
(6)
Talk time is measured by our company. Once usage of this individual service is within a minute, the time is rounded up in minutes.
(7)
We judge whether words or contents which users request operators to interpret are appropriate for this individual service. Even if they are inappropriate for this individual service and not interpreted by operators, contractors and users shall not lodge an objection, complaint, claim etc. against us.
(8)
Regarding information or results etc. provided through this individual service, we do not guarantee the contents etc. and do not assume any responsibility for damages caused by them. Contractors and users shall decide adoption or rejection of the information or results by themselves. We (including operators) do not assume any responsibility for compensation for damages etc. in the event that contractors or users suffer damages when using this service.
(9)
Contractors shall agree to the possibility of situations in advance when it is difficult to access this service due to a high volume of calls, and have users agree to it.
(10)
Contractors shall procure information terminals for using this individual service at their own expense and responsibility. The information terminals available to utilize this individual service are limited to the models after iPad 2 and iPhone 4 or the models after the fourth generation of iPod touch which are set for a circumstance available to utilize Face Time, a service handled by Apple Inc., or the models after OS: Android4.4 which has a browser: Google Chrome version 49 and beyond, the latest version recommended. All expenses of information terminals for using this individual service such as packet communication fee etc. are contractors’ burden. 2. The copyright, patent rights, other intellectual property rights, ownership, and all the other rights concerning this individual service belong to us or our designated business partners or third parties who provide this individual service.

(Refusal etc. of the Proffer of This Service by Us)

Article 5.
We have the right to refuse to provide this service in case users (including contractors, the same shall apply hereinafter) apply to the stipulations in the following numbers;
(1)
In case users request the offer of this service from places that are prohibited or limited by telephone usage treaties, laws, ordinances, or notices, etc.
(2)
In case users request the offer of this service from places that are prohibited or limited to communicate with third parties by treaties, laws, ordinances, or notices, etc.
(3)
(3) In case we judge that the contents of this service requested by users possibly apply to or are possibly used for crime
(4)
In case we judge that the contents of this service requested by users breach or possibly breach treaties, laws, or notices, etc.
(5)
In case we judge that the contents of this service requested by users (including the contents of their request) or our offer of this service are against or possibly against public order.
(6)
In case a telephone call breaks off or is impossible due to the reasons which do not belong to the senders’ responsibility such as the trouble or malfunction of communication tools, the technical problems of telephone companies, or the situation of radio wave reception.
(7)
In case a telephone call is impossible because all the lines of operators are engaged
(8)
In case we (including operators) judge that users are not able to keep communication (including being intoxicated, exited, etc.)
(9)
In case the contents of translation are related to gambling
(10)
In case the contents of translation are related to the sex industry or possibly contain inappropriate expression
(11)
In case there is a possibility damaging the reputation or trust of us, contractors, users, or third parties or slandering them
(12)
In case the contents of translation are regarding the issues of laws and possibly damage contractors or users
(13)
In case the contents of translation possibly seriously damage contractors or users, like requesting to be a substitute concerning monetary issues or financial compensation
(14)
In case the contents of users’ request require very special knowledge.
(15)
In case the offer of this service is not available due to the situation of the provider of this service
(16)
In any other cases we judge that our providing this service is inappropriate, impossible, or very difficult
2.
We have the right to terminate the offer of this individual service for users or contractors concerned, the entirety or a part of usage of this individual service of them, and the entirety or a part of this Agreement of them in addition to the matters stipulated in the terms of service in the event that we judge that users possibly hinder our business by acts beyond the coverage of normal usage of this service, including, but not limited to users calling for a long time without a proper reason, repeatedly calling the same kind of contents too much, requesting inappropriate obligation for us (including operators) or conducting the acts of threat, harassment, extortion, menace, etc.
3.
We do not assume any responsibility even if contractors, users, or other third parties suffer damages from the implementation of the foregoing two paragraphs.
4.
All the debts of contractors caused from the usage of this service do not expire until they are completed in the event of the implementation of discontinuance of the utilization of this service etc. based in this article.
5.
Contractors shall make sure that the right to use “Dokodemo Tsuyaku” purchased based on this individual rule is effective until the end of the sixth month from the first month in which they purchase the right, and agree in advance that they are not able to use the right concerned beyond the term concerned.

(Changes etc. of Contents, Functions and Specifications etc.)

Article 6.
The entirety or a part of the contents, functions and specifications etc. of this service (including the contents stipulated in this individual rule) may be added, deleted or changed etc. (henceforth “change etc.”) by our voluntary discretion. Contractors shall agree in advance. We announce etc. the implementation and contents of change etc. following the method to put them on our homepage and other method which we voluntarily stipulate when change etc. is conducted.
We do not assume any responsibility, even if contractors suffer damages, losses or disadvantages etc. by the change etc. of the contents, functions and specifications etc. of this individual service in the foregoing paragraph.

(Usage Charge of this Individual Service)

Article 7.
The usage charge of this individual service based on the terms of service, article 9 is on the price list which we separately stipulate.
2.
Contractors shall pay the usage charge in accordance with our stipulation by our appointed due date. (In case the due date is a non-business day of financial institutions etc., it is the day prior to the due date.)
3.
The usage charge which contractors pay to us shall not be returned in any event.

(Commission to Third Parties)

Article 8.
We have the right entrust the entirety or a part of the business concerning the offer of this service to third parties (henceforth “consignees”) without giving written notice to contractors or users.
2.
We have the right to provide the information of contractors (including registered information, personal information, and usage situation and history etc. of this service, the same shall apply hereinafter) to consignees within the necessity of providing this service. Contractors shall agree to the usage of information concerned by consignees in advance.

(Term of Utilization Contract of this Individual Service)

Article 9.
The utilization contract of this individual service starts on the date when contractors complete the procedure of registration based on an application for the utilization contract.

(Matters Out of Stipulations)

Article 10.
The terms of service are in effect concerning matters out of the stipulations in this individual rule.

(Applicable Law)

Article 11.
This individual rule is interpreted by Japanese law. All the business, acts and matters caused by and related to this individual rule are applied to Japanese law which is applicable law.